LEADERSHIP
Bill Gates suggests that
“if the 1980s were about quality and the 1990s were about reengineering, then the 2000s will be about velocity, about how quickly business itself will be transacted.”
This tool will help you look into a crystal ball and forecast your leadership future!
| Late Twentieth Century | Early Twenty-First Century | |
| Organizational Culture ✘ Focused on internal processes ✘ Hierarchical, centralized, boundaries ✘ Inwardly focused ✘ Slow to change, long cycle times, risk-averse ✘ Follow procedures |
Organizational Culture ✔ Focused on results and customers ✔ Flat, distributed, no functional stovepipes ✔ Focused on customers, environment ✔ Quick to adapt, encourages appropriate risks ✔ Innovative, entrepreneurial |
| People ✘ Executives, management, professionals, etc. ✘ With top-down thinking, the General Manager ✘ Individuals working in a coordinated way ✘ Job descriptions and roles ✘ Production workers ✘ Long-term careers, loyalty |
People ✔ Leaders at all levels; everyone solves problems ✔ Everyone is strategic, thinking, leading, and doing ✔ Teams with joint accountability for results ✔ Project descriptions, roles, and accountabilities ✔ Knowledge workers ✔ Project-based employment |
| Systems ✘ Bureaucratic ✘ Few performance systems ✘ Lots of middle tiers ✘ Policies, procedures ✘ Control-based, production-based ✘ Large inventories, long lead times |
Systems ✔ Think of the whole system; think systemically ✔ Multiple performance systems and measures ✔ Multiple interdependencies ✔ Values, principles, targets, accountabilities ✔ Value-based, quality-based ✔ Just-in-time inventories, delivery, learning |
| Information ✘ Less time-dependent; controlled ✘ Paper-based processes and tools ✘ Political; information used for personal power ✘ Face-to-face teams only ✘ Business at the speed of talk and paper |
Information ✔ Real-time, multiple, and widely shared ✔ Digital-based processes and tools ✔ Open and candid, widespread information sharing ✔ Use of digital tools creates virtual teams ✔ Business at the speed of thought and light |
| Leadership Style ✘ Individual work and rewards ✘ Management knows best ✘ Doing things right ✘ Content ✘ Risk avoidance ✘ Telling and selling |
Leadership Style ✔ Teamwork and team rewards ✔ Everyone is a leader ✔ Doing the right things ✔ Context (hypertext) and processes ✔ Taking appropriate risks ✔ Coaching and delegating |
| Job Design ✘ Single-task jobs ✘ Management defines problems and solutions ✘ Most isolated from customer ✘ Work in the office, and within your function ✘ Paper, pen, pencil, and telephone ✘ Sparse feedback systems |
Job Design ✔ Whole job ✔ Everyone is a problem solver ✔ Everyone serving customers or clients ✔ Cross-functional project teams ✔ Computer monitors and input devices ✔ Multiple performance systems and measures |
“You know you have built an excellent digital nervous system when information flows through your organization as quickly and naturally as thought in a human being and when you can use technology to marshal and coordinate teams of people as quickly as you can focus an individual on an issue.”
—Bill Gates, BUSINESS @ THE SPEED OF THOUGHT
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This post contains the content of the book Encyclopedia of Leadership below is the link of the complete Encyclopedia of Leadership